Payments

All Prices are stated in £Sterling (GBP), postage and packaging is additional. Our secure online payment system accepts Visa, MasterCard, Visa Debit, Visa Electron, Switch and Solo cards, you can also pay using PayPal. We never see or have access to any payment card details - all payment transactions are handled by our merchant who deal directly with the world banking systems. We charge for all orders at the time-of-purchase and will advise you if we cannot supply according to availability. We will always refund your card if we're unable to supply the merchandise you order. In placing an Order you undertake to us that all details provided to us for the purpose of the Order and its delivery will be correct. If you should wrongfully fail to sign-for and take delivery of your merchandise, we shall be under no obligation to refund the purchase price.

Stock and Availability

While we do our best to maintain availability of stock, products may go out of stock from time to time and are offered subject to availability. We will advise you of any considerable delay and you will be given the opportunity to request a full refund.

UK Postage & Packing and Delivery Information

We use the Royal Mail and the Post Office to deliver 'recorded signed-for' packages. Delivery times are subject to availability, items will be despatched as soon as possible after receipt of order. Delivery is usually within two working days of despatch.

Customs

For international shipments outside the EU, we are obliged to complete a Customs Declaration which is then affixed to your package stating the value of the goods within. Additional customs charges may be levied when the package reaches your country and must be borne by you. Please be aware that some packages may be opened and inspected by customs officials on entering your country.

Lost / Missing Shipments

If in the unlikely event your order does not arrive in a timely fashion, please check whether you have received a calling card from our carriers as you may not have been at home when delivery was attempted - note that our packages do require a signature on receipt. Failing that, please contact us quoting your order number and we will attempt to trace your order for you.